You might also contact your ISP to see if they have any additional insights to share based on what they can see from your internet connection. Although less likely, it's possible that they are encountering a content delivery network issue that is preventing an HDR quality stream from being delivered to your device, etc. If that still isn't doing the trick, I'd recommend contacting Netflix support to report the issue. If you visit Settings>Display type on your device, what display resolution is showing as detected? (Bottom lefthand corner) Have you tried changing this manually to 4K HDR 30Hz or 60Hz to see if this helps resolve the issue? (I believe Netflix recommends a minimum of 15MBPS for this quality.) You might try restarting your internet modem and wireless router, as well as your Roku device, to see if this helps clear things up. Double check that your home network connection is providing adequate bandwidth to stream 4K HDR content. 'Stranger Things' and 'Chilling Adventures of Sabrina' are both Netflix original titles that should be available in 4K HDR.ģ. The HDR badge should appear on the details/description page.
![netflix 4k titles netflix 4k titles](https://hd-report.com/wp-content/uploads/2016/10/special-correspondence-netflix.jpg)
Ensure the content title you are trying to play is offered in 4K HDR. This will show you the current stream that is being delivered to your device.Ģ.
![netflix 4k titles netflix 4k titles](https://www.macobserver.com/wp-content/uploads/2017/12/apple-TV-video-streaming-netflix-1200x722.png)
This will enable additional streaming stats that will display in the upper lefthand corner of the screen during playback. When you are on a movie/tv show details/description page, prior to starting to play the title, press the * key on your remote. I just tried testing this on the same model of device, and am seeing 4K HDR playback.